Welcome to the NuPop Shop and MayreMartinez.com.
NuPop Records provides website features and other products and services to you when you visit or shop at Mayré Martínez’s Official Site (“MayreMartinez.com”), or use NuPop merch or services (collectively, “NuPop Services”). NuPop Records provides the NuPop Services subject to the following conditions.

By using NuPop Services, you agree to these conditions. Please take a moment to read them carefully.


Please review our Privacy Notice, which also governs your use of NuPop Services, to understand our practices.

Electronic Communications

When you use any NuPop Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, or by posting notices and messages on this site or through Your Account page. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright and Trademarks

All content included in or made available through any NuPop Service is the exclusive property of NuPop Records and protected by Colombian and international copyright laws.
Mayré Martínez and NuPop Records’ trademarks may not be used in connection with any product or service that is not NuPop Records’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Mayré Martínez and/or NuPop Records. All other trademarks not owned by NuPop that appear in any NuPop Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by NuPop Records.

License and Access

Subject to your compliance with these Terms of Service and your payment of any applicable fees, NuPop or its artists or content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the NuPop Services. This license does not include any resale or commercial use of any NuPop Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any NuPop Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Service are reserved and retained by NuPop Records. You may use the NuPop Services only as permitted by law. The licenses granted by NuPop Records terminate if you do not comply with these

Terms of Service.

Your Account
If you use any NuPop Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the NuPop Services only with involvement of a parent or guardian. NuPop Records reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Risk of Loss

All items purchased from NuPop Records are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns, Refunds and Titles

NuPop Records is not responsable for returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, NuPop does not take title to the refunded item. For more information about our returns and refunds, please see our Returns and Refunds information here.

Disclaimer and Limitation of Liability

The use of the NuPop Services is at your sole risk. To the full extent permissible by applicable law, neither NuPop Records or its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, “Providers”), or the like, warrant that NuPop Services will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of NuPop Services  or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through the NuPop Shop. This site is provided by NuPop Records on an as “as is” and “as available” basis. To the full extent permissible by applicable law, NuPop Records makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, NuPop Records disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.To the full extent permissible by applicable law, NuPop Records will not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive and consequential damages. No oral advice or written information given by NuPop Records, the NuPop Shop or its affiliates, nor any of their officers, directors, employees, agents, providers, or the like, shall create a warranty or legal obligation; nor shall user rely on any such information or advice.
NuPop Records reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product.

Errors and Omissions

We are not responsible for any typographical errors or inaccuracies set forth in this website and, to the full extent permissible by applicable law, do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. The information, prices, and discounts set forth herein are subject to change without notice.

Security and Fraud

The NuPop Shop does not hold your Credit Card, Debit Card, Bank Account, or Pay Pal details. The NuPop Shop Debit and Credit Card, Bank Transfer, and Cash Payments are made through MercadoPago, PayU Latam and PayPal: three world-class online payment providers for protected, real time Credit Card validation and transaction processing.
The NuPop Shop provides Pay Pal as a payment option. Please refer to Pay Pal terms and conditions for more information.
In Colombia, the NuPop Shop also provides PayU Latam as a payment option for Debit and Credit Card, Bank Transfer, and Cash Payments. Please note that cash payments are a minimum of $20,000 COP. Please refer to PayU Latam terms and conditions for more information.

Backorder Policy

Backorders will be accepted for selected products which are available for purchase online.  Stock availability will be checked as part of the standard order placement process. Where stock is available, customers will be contacted to confirm the stock is available and the full order will be despatched on customer approval to proceed.  Where stock is not available, customers will be contacted and will be provided the option to select an alternative product and modify and/or resubmit the order, elect to remove the product which is on back order and either resubmit the order without the backordered item, or cancel the order.

Applicable Law

By using any NuPop Service, you agree that, without regard to principles of conflict of laws, the laws of the Republic of Colombia will govern these Terms of Service and any dispute of any sort that might arise between you and NuPop Records.

Site Policies, Modification and Severability

Please review all other policies on this site. These policies also govern your visit to the NuPop Shop as well as MayreMartinez.com. We reserve the right to make changes to our site, policies, and these Terms of Service at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and operable to the extent permitted under the law, and shall not affect the validity and enforceability of any remaining condition.

Contacting Us

NuPop Records
℅ John Paul Ospina Productions, E.U.
CRA 68A # 44A – 23, INT 301
Medellín, Colombia, 050031
+ | +57.300.267.9178
legal@nupop.net | web@nupop.net